Our Story
On August 1, 2018, Franklin American Mortgage became part of the Citizens Bank family. As one of the nation’s oldest and largest financial institutions, Citizens Bank gives Franklin American Mortgage access to capital needed to continue growing and evolving our capabilities. While you may notice some small changes, the core of who we are has not, and will not change. “It all begins with home” is more than just our tagline. It’s why we do what we do. Citizens shares these same values, making this an exciting integration for Franklin American Mortgage, our employees, our customers, and our partners.