Rooted in Our Heritage

We’re proud of where we’ve come from, and we want to share our story with you.

Our Story

1994A Humble Beginning

23 years ago, we opened up for business with just four people in a small office building in Brentwood, TN. We weren’t well known, but we knew hard work and our personal commitment to serving our community would help us stand apart from others.

1995Growing Our Roots and Expanding Opportunities

A year after, we opened our Wholesale Lending Division in Grand Prairie, TX, to expand our business offerings.

2001Furthering Our Partnerships and Possibilities

Being a partner is something Franklin American Mortgage does best. It’s why we played to our strengths and opened our Correspondent Lending division to diversify our offerings.

2008Being There When Our Customers Need Us Most

Even in more difficult economic times, we look out for what’s best for the people we serve. It’s why we decided to maintain the majority of our portfolio for servicing our customers. 

2010Investing in Our Community

As the title sponsor of the Music City Bowl in our home state, we’re giving our community a reason to celebrate its heritage at Nashville’s Holiday Tradition.

2012Proudly Making Our Mark in the Industry

Our hard work and devotion to homebuyers and homeowners continued to pay off as we reached our highest rank in the lending industry.

2018 & BeyondBecome part of
Citizens Bank N.A.

We continue to provide unparalleled service, leveraging the industry’s top technological solutions and the expertise of our staff. It’s part our commitment to our customers because we are in the business of taking care.


“For over 20 years, Franklin American Mortgage has been focused on serving our customers and business partners with character and integrity. As a division of Citizens Bank, one of the nation's oldest and largest financial institutions, we're committed to continuing the tradition of unparalleled customer service that has made us an industry leader.”

Scott Tansil

Home Is Where Our Heart Is

At Franklin American Mortgage, we do more than lend money to buy a house – we help make a space for you and your family to grow. We are about what homes mean to you, and we give you peace of mind that there will always be someone to help you along the way.

We’re driven by what a home has come to represent – and care about what “home” means to you. Let us show you how we’re not like any other lender and how no matter what, you will feel supported by us.

Our Home

We serve homebuyers coast to coast, but we’re rooted in our Nashville home.

6100 Tower Circle, Suite 600
Franklin, TN 37067

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