Mission of FAMC
News Archive
Career Opportunities
Job Benefits Explanation

July, 2016
FAMC Wholesale Lending Welcomes New Account Executive
July, 2016
FAMC Proud to Sponsor Middle Tennessee Charity Events
June, 2016
Franklin American Mortgage Sponsors Events Benefiting Local Charities
June, 2016
FAMC Wholesale Lending Welcomes New Account Executives
May, 2016
Franklin American Mortgage Sponsors Military Veterans in Operation Appreciation Pro-Am
May, 2016
Game Date and Time Set for 2016 Franklin American Mortgage Music City Bowl
April, 2016
Franklin American Mortgage Sponsors American Red Cross Lifesaver Breakfast Honoring
Peyton Manning
April, 2016
President/CEO of Franklin American Mortgage Dan Crockett Recognized as a Power Leader of Banking for Second Year
March, 2016
FAMC Wholesale Lending Welcomes New Account Executives
January, 2016
Louisville Wins 2015 Franklin American Mortgage Music City Bowl
January, 2016
Franklin American Mortgage Company Names Cameron Scherer Honorary Bowl Captain
January, 2016
FAMC Wholesale Lending Welcomes New Account Executives
December, 2015
FAMC Recognizes Spence Jones as Tradition of Service Award Winner
December, 2015
Teams Announced for 2015 Franklin American Mortgage Music City Bowl
October, 2015
FAMC Wholesale Lending Welcomes New Account Executives
September, 2015
FAMC Presents Brent Peterson Celebrity Golf Scramble and Petey’s Preds Party
September, 2015
Franklin American Mortgage President/CEO Dan Crockett Named One of the Most Influential People in Middle Tennessee Sports
News Archive

Contact Franklin American Mortgage

Home Loans   Is your home currently financed through Franklin American Mortgage?
Do you have questions about your loan or payment?

Then please visit http://www.FAMChomeloan.com or call 877-883-1073


Contact Technical Support
You can reach our technical support at 877-562-6118

Corporate Office
6100 Tower Circle
Suite 600
Franklin, TN 37067

Toll Free Number: 800-295-1020
Main Number: 615-778-1000

California Regional Wholesale Office
1401 Willow Pass Rd.
Suite 400
Concord, CA 94520

Toll Free Number: 866-900-0556
Main Number: 925-566-7400
Fax: 925-930-9470


Texas Regional Office
5221 N. O'Connor Blvd.
Suite 900
Irving, TX 75039

Toll Free Number: 877-496-1900
Main Number: 214-496-1900
Fax: 615-778-1068

Please include the following Mail Codes in delivery address to ensure accurate routing.
Correspondent Closed Loans:
MC: 1700-10
Correspondent Underwriting File Delivery:
MC: 1700-20
Correspondent Final Documents Delivery:
MC: 1700-30
Correspondent Western Division Sales Group:
MC: 1700-40
Correspondent Collateral Delivery

Massachusetts Regional Wholesale Office
35 Village Rd.
Suite 201
Middleton, MA 01949

Toll Free Number:  866-516-0340
Main Number:  978-539-6160



Pennsylvania Regional Operations Center
681 Andersen Dr.
Suite 620
Pittsburgh, PA 15220

Toll Free Number: 866-562-6551
Main Number: 412-587-5454


Other Contact Information:

Payment Servicing:
866-510-8930 or paymentservicing@franklinamerican.com

Retail Sales:
Steven Medes at 800-295-1020

Correspondent Lending:
Amber Caldwell at 866-326-2677, ext. 1185 or acaldwell@franklinamerican.com

Tennessee Wholesale Operations:
Email Lauren Fedders at lfedders@franklinamerican.com

Texas Wholesale Operations:
Email Brian Wickersham at bwickersham@franklinamerican.com
Email Brad Dickson at bdickson@franklinamerican.com

California Wholesale Operations:
Email Donovan Heinlein at dheinlein@franklinamerican.com

Massachusetts Wholesale Operations:
Email Matt Langley at mlangley@franklinamerican.com

Pennsylvania Operations:
Email Karen DeChellis at kdechellis@franklinamerican.com


If you believe there is an error in the origination or servicing of your mortgage loan, or if you need additional information regarding the origination or servicing of your mortgage loan, you must send a written request to:


Written communications must include your name, mailing address, loan number, and sufficient information to inform us of your Notice of Error or Request for Information.



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800-295-1020 (TN)
877-496-1900 (TX)
Monday - Friday
8:00 AM - 5:00 PM CST
Correspondent Lending
Wholesale Brokers

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