Mission of FAMC
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January, 2015
Franklin American Mortgage Company names Murphy Chambliss Honorary Bowl Captain
January, 2015
Notre Dame Wins 2014 Franklin American Mortgage Music City Bowl
January, 2015
Franklin American Mortgage Recognizes Tradition of Service Award Winners
December, 2014
Teams Announced for 2014 Franklin American Mortgage Music City Bowl
September, 2014
Franklin American Mortgage sponsors Youth for Christ Invitational
September, 2014
Brent Peterson Celebrity Golf Scramble and Petey's Preds Party presented by Franklin American Mortgage
September, 2014
Franklin American Mortgage is proud to be a sponsor of the Nashville Jr. Predators
August, 2014
Nashville Zoo and Franklin American Mortgage partner for Nashville Zoo Classic
August, 2014
Franklin American Mortgage partners with Backfield in Motion to raise over $50,000
May, 2014
Franklin American Mortgage Sponsors Army Soldiers in Operation Appreciation Pro-Am
May, 2014
Dan Crockett, Franklin American Mortgage President and CEO, featured in Nashville Post
May, 2014
In Full Motion Parade of Champions honors FAMC President and CEO
May, 2014
Franklin American Mortgage President and CEO Wins His 2nd Williamson County Impact Award
April, 2014
Franklin American Mortgage Music City Bowl Generates Nearly $20 Million in Economic Impact for Nashville
January, 2014
Ole Miss Wins 2013
Franklin American Mortgage Music City Bowl
News Archive

Contact Franklin American Mortgage

Home Loans   Is your home currently financed through Franklin American Mortgage?
Do you have questions about your loan or payment?

Then please visit http://www.FAMChomeloan.com or call 877.883.1073


Contact Technical Support
You can reach our technical support at 877-562-6118

Corporate Office
501 Corporate Centre Dr.
Suite 400
Franklin, TN 37067

Toll Free Number: 800-295-1020
Main Number: 615-778-1000

California Regional Wholesale Office
1401 Willow Pass Rd.
Suite 400
Concord, CA 94520

Toll Free Number: 866-900-0556
Main Number: 925-566-7400
Fax: 925-930-9470


Texas Regional Office
5221 N. O'Connor Blvd.
Suite 900
Irving, TX 75039

Toll Free Number: 877-496-1900
Main Number: 214-496-1900
Fax: 615-778-1068

Please include the following Mail Codes in delivery address to ensure accurate routing.
Correspondent Closed Loans:
MC: 1700-10
Correspondent Underwriting File Delivery:
MC: 1700-20
Correspondent Final Documents Delivery:
MC: 1700-30
Correspondent Western Division Sales Group:
MC: 1700-40
Correspondent Collateral Delivery

Massachusetts Regional Wholesale Office
35 Village Rd.
Suite 201
Middleton, MA 01949

Toll Free Number:  866-516-0340
Main Number:  978-539-6160



Pennsylvania Regional Operations Center
681 Andersen Dr.
Suite 620
Pittsburgh, PA 15220

Toll Free Number: 866-562-6551
Main Number: 412-587-5454


Other Contact Information:

Payment Servicing:
866.510.8930 or paymentservicing@franklinamerican.com

Retail Sales:
Steven Medes at 800.295.1020 or smedes@franklinamerican.com

Correspondent Lending:
Amber Caldwell at 866.326.2677, ext. 1185 or acaldwell@franklinamerican.com

Tennessee Wholesale Operations:
Email Lauren Fedders at lfedders@franklinamerican.com

Texas Wholesale Operations:
Email Brian Wickersham at bwickersham@franklinamerican.com
Email Aaron Nauert at anauert@franklinamerican.com

California Wholesale Operations:
Email Donovan Heinlein at dheinlein@franklinamerican.com

Massachusetts Wholesale Operations:
Email Matt Langley at mlangley@franklinamerican.com

Pennsylvania Operations:
Email Karen DeChellis at kdechellis@franklinamerican.com



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800-295-1020 (TN)
877-496-1900 (TX)
Monday - Friday
8:00 AM - 5:00 PM CST
Correspondent Lending
Wholesale Brokers

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